How to start a conversation with a loved one about getting help

A caring conversation can be the first step toward recovery

Watching someone you care about struggle with mental health, substance use, or an eating disorder can feel overwhelming. You may want to step in, but it’s hard to know what to say or how your words will be received. Starting the conversation with empathy and respect can make all the difference.

Here are some ways to approach this important step:

1. Choose the right time and place

Look for a private, calm setting where your loved one feels safe. Avoid moments when they may be distracted, upset, or under the influence. A quiet walk, car ride, or time at home can provide the right environment for open dialogue.

2. Lead with care, not judgment

Begin by expressing your concern from a place of compassion. Use “I” statements—such as “I’ve noticed you seem more withdrawn lately, and I’m worried about you,” instead of “you” statements, which can sound critical.

3. Listen first

Give your loved one space to share their perspective. Resist the urge to interrupt or immediately offer solutions. Active listening helps them feel seen and understood, which builds trust for the next steps.

4. Share hope and support

Let them know they don’t have to go through this alone. Emphasize that help is available, recovery is possible, and you’ll support them throughout the process. You might say, “You don’t have to have all the answers right now. We can explore this together.”

5. Offer concrete options

Instead of vague suggestions like “You should get help,” provide clear next steps. This may include researching treatment options, making an appointment with a Rosecrance therapist, or connecting with other supportive resources. Having a specific option to consider can help your loved one feel less overwhelmed and more open to taking that first step.

6. Be patient

Change takes time. Your loved one may not be ready to accept help right away, and that’s OK. Continue showing care, staying present, and keeping the door open for future conversations.

At Rosecrance Therapies, our licensed clinicians are trained to provide compassionate, evidence-based therapy in person or through secure virtual platforms. Whether you’re seeking support for mental health, substance use, disordered eating, or emotional wellness, we’re here to help you take the next step on your terms. We understand how difficult it can be to start these conversations. Our team is here to walk alongside you and your loved one with compassion, resources, and hope for a brighter future.