Raechal Carroll, M.A., CRSS

Raechal Carroll oversees daily operations of The Living Room Program, which employs individuals with lived experience to provide nonclinical crisis intervention services and support to adults in Rockford, Illinois. She supports alumni programming for mental health clients, bridging the gap from substance use and mental health to a single behavioral health model. Carroll is involved in several internal recovery enhancement groups because she believes that promoting physical wellbeing, emotional balance, and enhancing creativity are essential for our workforce and those we serve. She also serves on the boards for Stars of Light (Stepping Stones) and Marshmallow’s Hope and on the Boone County Behavioral Health Taskforce. Carroll earned a master’s degree in psychology with a focus on criminal justice studies and is also a Certified Recovery Support Specialist. She has worked in community mental health services since 2011 and is passionate about empowering others in their recovery.